For many years, STEM skills have been in high demand to support the increasingly digital and technological workplace, and the number of students graduating with humanities degrees has begun to drop. Now professionals must compete with artificial intelligence (AI) as well. Estimates vary, but some experts anticipate that about 5 percent of jobs could be eliminated due to automation (which includes AI) and that up to 45 percent of tasks across all occupations could be automated. The big concern is how this will affect workers.
Melissa Goldberg, director of workforce insights for Southern New Hampshire University (SNHU), suggests that as routine tasks become increasingly automated, the types of soft skills supported by a liberal arts degree will take on a new importance. STEM skills will remain relevant, but HR professionals will see increased emphasis on creativity, customer interaction and emotional intelligence.
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