As employees make mistakes and learn from experiences, they typically develop interpersonal skills needed to successfully navigate the workplace. With each challenging interpersonal interaction, employees can gain insight and improve their own performance. However, a mistake in the workplace can be costly when stakes are high, resulting in loss of revenue, loss of employee productivity, strained customer relations, or at worst, a risk to safety.
In the 2017 LinkedIn Learning Workplace Learning Report, employers reported that soft skills such as leadership communication and people management were the most important skills for employees to develop in the workplace. To support employees as they develop interpersonal skills, corporations invest resources, either informally during supervisor-employee interactions on the job, or formally through training curriculum which may combine online resources and instructor-led classes.
Powered by a blend of artificial intelligence and live human interaction, Mursion provides immersive VR training for essential skills in the workplace. By using trained professionals who orchestrate the interactions between learners and avatar-based characters, Mursion simulations achieve the realism needed to deliver measurable, high-impact results. Applicable to any situation requiring high stakes interpersonal skills, the approach has demonstrated impact in areas such as leadership development, sales enablement, customer service, and diversity and inclusion, across industries. Authentic interactions simultaneously engage the emotional and cognitive faculties for learning that transforms the learner while offering a scalable and cost-effective solution for organizations. The technology is available in 2D and is lightweight, seamless, and hardware agnostic.