Last year, Tom Merrill, a Master Facilitator at ExperiencePoint (a leading innovation training company), began working with a new client. The small American logistics firm was struggling with a major transition inside their executive team; the baby boomers who had founded the company thirty-odd years ago were suddenly retiring en masse. A new generation was stepping in to replace them, but this younger crop of leaders had come of age in a vastly different world and had wildly divergent ideas about company priorities and culture.
ExperiencePoint is the world’s leading innovation training company and the exclusive learning and development partner of IDEO, the preeminent global design consultancy. Our live, digitally-driven workshops offer one-of-a-kind simulations in human-centered thinking, immersing companies in an approach that puts people, and their needs, at the heart of everything they do. We’ve spent the past 25 years helping organizations rethink conventions and blaze paths for record growth.